Ld44's Privacy Policy —
Your data Fully Secured

Ld44 is an international-standard online gaming platform built specifically for users in Bangladesh. This privacy policy applies to the ld44 website, mobile app, and all related services. It has been developed in accordance with international data protection standards.

By registering, logging in, or using any service on the ld44 platform, you are considered to have agreed to this privacy policy. Please read it carefully before registering. For any questions, contact [email protected].

This privacy policy is an integral part of ld44's terms and conditions. Reading and understanding both documents is essential for using our services correctly.

Ld44 only collects data that is necessary to provide our services. We do not gather excessive or unnecessary information. Under our privacy policy, the following types of data are collected:

Under ld44's privacy policy, data is collected through several methods. Your information is collected securely in each case:

• Direct Collection: Information you provide directly through the registration form, KYC verification, or when contacting customer support.
• Automatic Collection: When you use ld44, cookies, log files, and web beacons automatically collect technical information.
• From Third Parties: Necessary information may be obtained from payment gateways and identity verification services.
• Device Information: Device ID and operating system version are collected automatically when using the mobile app.
• Location Information: Approximate location is determined via IP address — used for fraud prevention purposes.

Ld44 never accesses your microphone, camera, or contacts without your permission. Any permissions requested during mobile app use are entirely optional.

Ld44 uses collected data only for specific, legitimate purposes. Our privacy policy ensures no data is used beyond its intended scope. The primary use cases are:

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer support and assist with issue resolution.
• To detect and prevent fraud, money laundering, and suspicious activity.
• To fulfill legal obligations and meet regulatory requirements.
• To deliver a personalized gaming experience and relevant bonus offers.
• To improve platform security and performance.
• To analyze user behavior and ensure responsible gaming.

Under ld44's privacy policy, your data may be shared in limited, specific circumstances. In every case, the security of your data is ensured:

• Payment Providers: Approved payment services including Mobile Banking, Nagad, and Rocket receive only the information needed to complete transactions.
• KYC partner: Only minimal information is shared with trusted third-party agencies for identity verification purposes.
• Legal authorities: Data may be disclosed in response to a valid legal order or regulatory authority request.
• Game Providers: Licensed game providers receive only the minimum data necessary to operate the games.
• Group Entities: ld44's parent company or affiliated entities may use data to improve service quality.

Every agreement ld44 holds with third parties includes data protection clauses. They are contractually required to comply with our privacy policy standards.

Ld44 uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored in your browser. Under our privacy policy, the following types of cookies are used:

• Essential cookies: These cookies are essential for maintaining your login session and ensuring security — they cannot be disabled.
• Functional cookies: Used to remember your language preference and auto-login settings.
• Analytics Cookies: To understand which pages users visit — without collecting any personal information.
• Marketing Cookies: To show relevant offers — you can disable this in your browser settings.

You can manage most cookies through your browser settings. However, disabling essential cookies may cause some ld44 services to not function properly.

Ld44 uses industry-leading technology to protect your data. Your security is at the core of our privacy policy. Our protection measures include:

• SSL 256-bit encryption: All data transmissions are secured with military-grade encryption.
• Two-Factor Authentication (2FA): An extra layer of security at login — enable it to keep your account protected.
• Firewall & DDoS Protection: Advanced protection against cyberattacks at the server level.
• Regular Security Audits: Third-party experts regularly audit ld44's systems.
• Restricted Access: Only authorized personnel have access to specific data.
• Data Backup: Regular backups are taken to secure, encrypted servers.

Under ld44's privacy policy, you have several important rights over your personal data. We respect these rights and are here to help you exercise them:

• Right to Know: You have the right to know what data we hold about you and how it is used.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You may request that your data be restricted from use for certain purposes.
• Right to Portability: You may request a copy of your data in a structured, portable format.
• Right to object: You may object to your data being used for marketing purposes.

To exercise these rights, email [email protected]. We typically respond within 30 business days. Please note that in some cases, legal obligations may prevent us from fulfilling certain requests.

Ld44 does not retain your data longer than necessary. Our privacy policy defines specific retention periods for each type of data:

• Account information: For the duration of the active account and 5 years after closure.
• Transaction Records: A minimum of 5–7 years as required by legal obligations.
• KYC documents: 5 years from the date of verification.
• Communication Records: 3 years after the resolution of a customer service issue.
• Marketing Preferences: Until you withdraw your consent.
• Cookie data: From 1 day to 2 years, depending on the cookie type.

Once the retention period expires, ld44 securely deletes or anonymizes your data so that no individual can be identified. This process is automatic and secure.

Ld44 may update this privacy policy from time to time. Revisions may occur when services expand, laws change, or technology improves. When changes are made, we will:

• We will update the "Last Updated" date at the top of the policy.
• We will inform you via your registered email address if any significant changes occur.
• A notification may be displayed when you log in to the platform.

Contact us with any questions or concerns regarding the Privacy Policy. The ld44 privacy team is always here to help.